Privacy policy

Privacy Policy – RH Mall

This Privacy Policy ("Privacy Policy") explains how we collect, use, store, and protect your information when you access or use our website, mobile site, or services (collectively referred to as the "Storefront") and purchase products from RH Mall (Home & Kitchen category).

User Acceptance

By accessing or using our Storefront, you agree to the terms of this Privacy Policy for collection, use, storage, and processing of your personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000.

If you do not agree with this policy, please do not use our website or provide personal information.

Collection of Your Information

We may collect the following types of information:

1. Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

This information is required to process your orders and provide services.

2. Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage behavior

This helps us improve our website performance and user experience.

3. Order & Payment Information

We collect order details and payment-related information through secure third-party payment providers.

Use of Your Information

We use your information for:

  • Processing and delivering orders

  • Customer support and communication

  • Sending order updates via email/SMS

  • Improving website performance

  • Marketing offers (only if you allow)

  • Fraud prevention and security

  • Legal compliance

Sharing of Your Information

We may share your information with:

  • Delivery partners (for shipping orders)

  • Payment gateways (for secure transactions)

  • Service providers (SMS, email, marketing tools)

  • Government authorities if required by law

We do NOT sell your personal data to any third parties.

Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before sharing information.

Data Security

We take security seriously and implement the following:

  • SSL encryption

  • Secure servers

  • Restricted data access

However, no online system is 100% secure, so we cannot guarantee absolute security.

Your Rights

You can:

  • Request access to your data

  • Update or correct your information

  • Request deletion of your data

To do so, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy at any time without prior notice. Changes will be posted on this page.

Contact Us

If you have any questions or concerns, contact us:

Store Name: RH Mall
Email: support.rhmall@gmail.com
Phone: +91 99985 34136
Address: RH Mall, Plot-9 Bapasitaram Bungalows, 2nd Floor, B-1 Variyav, Near Ashadeep School, Surat, Gujarat, India – 394520

By using our website, you agree to this Privacy Policy.